We have used Onetouch Networks for implementing our UCaaS system throughout our locations around the United States.

Onetouch Networks have been very engaged and supportive throughout the process and have managed to make it a successful implementation despite hurdles and issues arising outside of their responsibilities and I could not praise them more for this work.

As we are also using them for the ongoing support of our phone system I highly recommend anyone to use their services and I will happily provide more details.

Kasper J.

Regional IT Manager, Qantas Airlines

                          

I would like to thank Onetouch Networks for their patience during this transition.  The frustration level for transitioning analog business lines from a phone system we had grown very accustomed to, and that all our employees knew very well, was initially very high; converting me personally from an analog mind to a digital mind was not easy either!

Fortunately, with Onetouch’s patience and great customer service, they have made it much easier for me. I always felt like I could call them, and did many times, and their knowledge of this system was uncanny. I very much appreciate Onetouch’s professionalism and calm demeanor. Thanks again from myself and our staff.  I would not hesitate to recommend Onetouch to others contemplating a transition to VoIP.

Alby R.

President, Aviation Classics

Onetouch made the process as easy as I could have hoped. They provided a hands-on approach to the process, assisted with the small hurdles that naturally surface in any transition and have been continually responsive to any questions that arise. Beyond being pleased with the outcome of an improved phone system, I’m grateful for the support the team at Onetouch team have contributed to the service. I’m confident it would not have been the same result with their involvement.

Craig Z.

Vice President, CTP Aviation

We worked closely with OneTouch Network Services on our migration from an on-premise PBX to RingCentral. Onetouch was key in staging and planning all aspects of the move. The migration was highly organized and every effort was taken to make sure our needs were met. We received top notch customer service before and post installation and would recommend Onetouch to any company looking for a well versed and professional VoIP implementation company. Josh H.

IT Director, Bejac Corporation

Onetouch Networks made things not only function to our specific office needs, but they took the time and patience to explain the details simply. Their quality of work, transparency, and professionalism is why I would recommend them to any business going through this change over.

I am very happy with the quality of work, level of service and commitment to our project that Onetouch has demonstrated. I would recommend them to any company looking to deploy a VoIP system. Ashley K.

Marketing Manager, Calstone

After 25 years of using the same phone equipment, our firm recently decided that an update and upgrade to our phone system was needed. While no system implementation is entirely perfect, the Onetouch team has been extremely responsive during the entire process. From prior to our system migration in assisting us in designing how the system platform would function, and even a few weeks into this migration, they remain equally dedicated and available to us. We have been pleased overall with Onetouch and would recommend them for any similar system migration. Keith R.

Controller, Compu-Tech Lumber

 

The professionalism and on hand help we received was outstanding. Every major and minor detail was taken care of immediately. The service and customer support has been outstanding. We enthusiastically recommend Onetouch Networks and their services.

Anna Marie C.

Office Manager, St. Stephen Catholic School

 

I was fortunate enough to come across Onetouch Networks consulting service in the midst of a campus-wide telecom upgrade for our site in Hayward. The project involved switching from a PRI to a VOIP phone solution while providing new telecom equipment for every end user throughout the campus. After my initial meeting with Francis Li, I was put at ease by the amount of knowledge and experience that he and his team possessed.

It was for the reasons listed above that I emphatically recommend Onetouch Networks to your organization.

Robert R.

Technology Coordinator, Eden Area Regional Occupational Program

Onetouch Networks Services helped us with migrating our phone system to a cloud-based phone system. They helped us with setting up our phone system and provided end user training. They made sure every aspect of the migration went smoothly. Every issue was handled immediately. We would recommend Onetouch to any company that is looking to a cloud-based phone system.

Javier C.

Vice President, First Hawaiian Bank

Onetouch Networks helped us with migrating our analog pots lines over AT&T Office@Hand. Onetouch Networks worked closely with us every step of the way. We received the best customer service during the installation process. I appreciate their efforts and recommend their services to any potential customers.

Brad W.

IT Director, WSR Insurance Services

The team members at OneTouch Networks made the transition of moving from an antiquated phone system over to a new phone system for our facility seem like a simple task. They managed every step of the process, and made sure the new system was set up according to the needs we had expressed.

They were very responsive, and took the time to explain every step of the process to all of our staff members. Tove N.

CEO, Mountain View Healthcare Center

As we proceeded with the migration and encountered the inevitable issues that are inherent in any systems migration, Francis and Zach were always available by phone or email to respond to my many questions.

We strongly recommend Onetouch Networks for the professionalism and dedication to making our phone system transition a success, and would happily work with them again on future projects Wayne M.

Systems Administrator, Marin Cancer Care

The Onetouch Networks team was very knowledgeable and explained in detail the service they would provide to us. This would include project management, configuration and installation of phone equipment, integration of on-site training, and Collaborate application.

I am very happy with the quality of work, level of service and commitment to our project that Onetouch has demonstrated. I would recommend them to any company looking to deploy a VoIP system. Linda C.

Director of Finance, Care at Home Community Healthcare

We migrated our phone system during the start of the COVID-19 crisis and shelter-in-place was in effect. Francis and his team were flexible and worked remotely with me during all hours of the day to set up the phone system.

I am delighted to give Onetouch Networks a raving review and give my full recommendation for their services. The turnaround time and service is excellent. Their motto should be “no excuses” because they don’t over promise – they deliver. Frank H.

Center for Vision Care, Practice Administrator

Onetouch Networks helped us through the process of setting up our new internet-based phone system.  They had implemented and trained us on how to use the new phones.  They walked us through everything and answered all our questions and concerns.  Thank you to the Onetouch Team!

Jennifer L.

Manager, Vineyard RV Park

 

I am writing to commend the services of the Onetouch team I recently worked with.  They worked with our organization to implement Office@Hand for our team. Their knowledge and experience, as well as attention to detail have helped us complete a smooth transition from landline phones to the new system.

They are not only easy to work with but were willing to take the time to talk through my concerns and respond to my questions thoughtfully. I especially appreciated the phone recommendations as well as the responsiveness to all of my questions.

Angela W.

Dir of Operations, Santa Cruz Museum

We recently switched phone providers and was pleasantly surprised with the exceptional customer service provided by Onetouch and Zach Thorne. Zach went above and beyond to ensure the process was seamless. His willingness to help and attention to detail was extraordinary. I strongly recommend Onetouch. Pat U.

Office Manager, Solano EDC

On behalf of TARP, we would like to thank Onetouch Networks Services for the opportunity to collaborate with you during our transition to RingCentral. The training and ongoing support has proven to be unbelievably valuable and more appreciated than mere words. I would recommend Onetouch to any company interested in transitioning and utilizing your company. Donna M.

Coordinator, TARP

As a partner of CSDA Design Group, I have known Onetouch Networks since May of 2017. In that time, I have been very impressed with the service these consultants have provided to our company. Francis and his team have been great to work with. Not only did they patiently listen to our issues and requirements, they addressed every single on with a detailed explanation on the solution would solve these issues.

In all, CSDA Design Group is very pleased with the services and support rendered by Onetouch Netowrks. We gladly recommend them to any potential clients. Anissa W.

Principal, CSDA Desgin Group

During the installations, the team exuded professionalism and were courteous with our employees. You were also punctual and quickly completed the job. In all, we found Onetouch Networks to be knowledgeable, trustworthy, professional and easy to work with. We would recommend them to any company looking for a VOIP consultant to help with their phone system design or installation. Michael H.

CEO, Landmark Event Staffing Services, Inc.

Collateral Specialists Inc. was looking at consolidating its telecommunications footprint. For the process, we needed a consultant who could handle the planning, implementation and training with little “hand-holding”. Our account representative introduced us to Onetouch Networks. Onetouch understood our needs and after a few initial calls was able to build the phone system out, monitor the number porting and perform training with my team. I found the Onetouch team to be very knowledgeable, responsive and easy to work with. I would wholeheartedly recommend their services. Brian J.

President, Collateral Specialists Inc.

We are exremely pleased with the work that you and your team completed on our behalf. Acting as the intermediary with AT&T, the Onetouch Team delivered on all promised in a timely and accurate manner.

I am pleased to recommend Onetouch to any of your potential customers who are looking for help in the installation of a phone system and network. Mark C.

President/CEO, O'Donnell Associates North, Inc.

 

I wanted to reach out and thank Onetouch Networks for helping our firm with new phone/internet system. Our experience with the entire team was excellent. Onetouch Networks provided us with excellent support during the process of getting the Office@Hand system install and ready to go. They were every hands-on and responded to all our questions in a timely and thorough manner. We appreciate the support and are looking forward to enjoying our new system. Thank you again to the entire team for working with Hodson & Mullin and understanding and meeting our needs.

Reema J.

Attorney, Hodson & Mullin

We had a very large portfolio of properties to be changed over to our newly acquired Office @Hand Telephone Systems. They handled all of the porting issues and networking issues we had for each of the properties. Onetouch got us all setup and provided training so we would all know how to use our new equipment and the softphone software. It was a pleasure working with the Onetouch people and it was all a great experience. Thank you OneTouch Networks. Donna T.

Systems Analyst, MAC Real Estate, LLC.

The Onetouch Networks team took care of everything. From prep work to installation, they delivered a seamless transition from our previous system and were able to meet our Office’s specific needs. We were especially impressed with their on-site training session. Francis, Zach and team have provided continued support to make sure that our new system is functioning correctly and meeting our needs. They are a pleasure to work with and incredible responsive.

Opera Plaza HOA

We hired Onetouch Networks to help our dealership group migrate over to the RingCentral platform. My organization consists of 6 sites, 584 phones and over 1,530 phone lines and Onetouch made this migration look like a walk in the park!  This was no small feat, and the entire project took 6.5 months to complete, but the Onetouch Team never showed signs of frustration or exhaustion. Instead, they all made the extra effort to make sure that everything was going smooth by continuing to provide my IT team with support after our project was completed.

I would highly recommend Onetouch Networks to any organization who is looking for UCaaS installation professionals that know how to get the job done right, with awesome customer service and professionalism!

Vick A.

GM of IT Operations & Network, TADG

 

The Onetouch Networks team has helped us with multiple phases of transitioning our legacy phone system to a cloud phone service. Their knowledge and experience have helped us mitigate potential stumbling blocks and increased adoption of the solution. The team especially Zach Thorne’s professionalism and hands on approach during the evaluation, planning, configuration and post implementation stages made this project a success.

I appreciate their efforts and recommend their services to any potential customers.

Presley C.

Project Manager, Guittard

 

We had an older Mitel phone system that we had quickly outgrown for our needs. We needed to move to a more robust system and Office@Hand looked like the right solution for us. Our AT&T representative connected us with OneTouch Networks. They walked me through the project timeline, what to expect, and when the phone numbers would be ported over. They did a wonderful and professional job setting up our new phone system. I cannot recommend OneTouch Networks enough!

Mike C.

IT Manager, Fisher Manufacturing, Inc.

 

OneTouch Network’s team has been performing flawlessly in our first RingCentral implementation. They have been helping us every step of the way from planning, installing, and post install configuration.

We are especially impressed with OneTouch Network’s post install support. They have been very easy to reach and are able to solve all our post-install configuration issues.

Chee L.

IT Operations, Pet Club Food and Supplies